Terms of service
Terms of Service
Last updated: 15 August 2026
OVERVIEW
Welcome to Mehrin Toys. The terms “we,” “us,” and “our” refer to Mehrin Toys.
Mehrin Toys operates this online store and website, including all related information, content, features, tools, products and services provided through the website (collectively, the “Services”).
Our store is powered by Shopify, which provides the technology that enables us to offer the Services.
These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully. They contain important information about your rights and responsibilities, including information about orders, payments, shipping, returns, refunds, intellectual property and limitations of liability.
By visiting, accessing, browsing or using our Services, or by placing an order through our website, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy and Return & Refund Policy.
If you do not agree with these Terms, please do not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you create an account or provide information to us while using our Services, you agree to provide information that is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.
You must not sell, transfer, assign or otherwise provide your account to another person without our permission.
We reserve the right to refuse service, suspend accounts or restrict access to our Services where reasonably necessary, including where we believe these Terms or applicable laws have been violated.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display our products, images, colours, specifications and descriptions as accurately as possible.
However, the colour and appearance of a product may vary depending on your device, screen settings, lighting and other technical factors.
Product images may sometimes be for illustration purposes. Minor differences in colour, packaging or appearance may occur.
Product descriptions, specifications, availability and prices may be changed or updated without prior notice.
We reserve the right to discontinue products and to limit quantities available for purchase.
Where a product has specific age recommendations, safety information or usage instructions, customers should follow the information provided with the product.
SECTION 3 — ORDERS
When you place an order through our website, you are submitting a request to purchase the selected products.
An order is considered accepted when we confirm the order, subject to payment verification, product availability and other applicable checks.
We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, technical errors or other circumstances affecting the transaction.
If we cancel an order for which payment has already been received, we will arrange a refund in accordance with our applicable refund procedures.
Please carefully review your order before submitting it. Cancellation requests may not be possible once an order has been processed or shipped.
Your purchases are subject to our Return & Refund Policy.
Unless otherwise stated, products purchased through our website are intended for personal or household use and not for unauthorised commercial resale.
SECTION 4 — PRICES AND BILLING
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices, discounts and promotional offers may change without prior notice.
The price applicable to your order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing or technical errors.
Shipping charges, where applicable, will be displayed during the checkout process.
Applicable taxes and other charges will be handled as required by applicable law and the information provided during checkout.
You agree to provide accurate and complete billing, payment and contact information.
If you use a payment card or other payment method, you confirm that you are authorised to use that payment method.
We may use third-party payment providers to process payments. Your use of such payment services may also be subject to the provider’s applicable terms and policies.
SECTION 5 — SHIPPING AND DELIVERY
We aim to dispatch and deliver orders within the estimated timeframes displayed on our website or communicated to you.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, strikes, transportation disruptions, incorrect addresses, public holidays or other unforeseen events.
We are not responsible for delays caused by events beyond our reasonable control.
Customers are responsible for providing an accurate delivery address and contact information.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply where permitted.
For damaged, tampered, missing or incorrect products, please refer to our Return & Refund Policy.
SECTION 6 — RETURNS, REFUNDS AND UNBOXING
Returns and refunds are governed by our Return & Refund Policy.
Customers should inspect their package when it is delivered.
For protection against disputes involving transportation damage, missing items or tampering, we strongly recommend recording a continuous unboxing video showing the sealed package, shipping label, opening of the package and the product and contents.
For claims relating to transportation damage, missing items or tampering, an unboxing video may be requested as supporting evidence.
Return and refund requests must comply with the conditions and timeframes stated in our Return & Refund Policy.
Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot lawfully be excluded or restricted under applicable law.
SECTION 7 — INTELLECTUAL PROPERTY
All content on our Services, including our trademarks, brand name, logo, text, product descriptions, photographs, graphics, videos, audio, designs and other materials, is owned by or licensed to Mehrin Toys or its respective owners, unless otherwise stated.
You may use our website for personal and lawful purposes.
You must not reproduce, copy, modify, distribute, publish, sell, exploit or create derivative works from our website content without our prior written permission, except where permitted by applicable law.
The Mehrin Toys name, logo, designs and other brand elements may not be used without our prior written permission.
Shopify and its related names and trademarks belong to Shopify or their respective owners.
All other trademarks and brand names appearing on our website belong to their respective owners.
SECTION 8 — THIRD-PARTY TOOLS AND SERVICES
Our Services may include features or tools provided by third parties, including payment, shipping, analytics, social media or other service providers.
We do not control all third-party services and are not responsible for their independent operation, policies or practices.
Your use of third-party services may be subject to the third party’s own terms and policies.
SECTION 9 — THIRD-PARTY LINKS
Our Services may contain links or features that direct you to third-party websites or services.
We do not control or guarantee the accuracy, availability or content of third-party websites.
If you access a third-party website, you do so at your own discretion and risk.
Any transaction you make with a third party is governed by that third party’s terms and policies.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
Mehrin Toys uses Shopify to provide the technology and infrastructure supporting our online store.
However, purchases made through our store are transactions between you and Mehrin Toys.
Shopify is not the seller of the products offered by Mehrin Toys and is not responsible for the products, orders, returns, refunds or other aspects of transactions between you and Mehrin Toys, except to the extent required by applicable law.
SECTION 11 — PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is powered by Shopify, Shopify may process certain information in connection with providing its platform and related services.
Please review our Privacy Policy for information about how we collect, use, store and share personal information.
SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS
If you voluntarily submit reviews, comments, photographs, suggestions or other feedback to us, you grant Mehrin Toys permission to use, reproduce, display and publish that content for legitimate business and promotional purposes, subject to applicable law.
You confirm that you have the necessary rights to submit such content and that it does not violate the rights of another person.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent or otherwise inappropriate.
SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website may contain typographical errors, incorrect information or omissions relating to products, prices, promotions, shipping charges, availability or other information.
We reserve the right to correct errors and update information.
Where permitted by applicable law, we may cancel or modify an order affected by a material error and will notify the customer where reasonably practicable.
SECTION 14 — PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services to:
* Violate applicable laws or regulations.
* Commit fraud or engage in fraudulent transactions.
* Provide false or misleading information.
* Infringe intellectual property or other rights.
* Attempt to interfere with or damage the operation of our website.
* Upload malicious code, viruses or harmful software.
* Attempt to gain unauthorised access to our systems.
* Scrape, copy or systematically extract website content without permission.
* Impersonate another person or entity.
* Engage in conduct that harms or restricts the use of our Services by others.
We may restrict or terminate access where we reasonably believe that these Terms have been violated or that misuse of our Services has occurred.
SECTION 15 — TERMINATION
We may restrict or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or misuse our Services.
Termination does not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.
SECTION 16 — DISCLAIMER
To the maximum extent permitted by applicable law, information provided through our Services is provided for general informational purposes.
We make reasonable efforts to keep our website information accurate and current, but we do not guarantee that all information will always be complete, accurate, uninterrupted or error-free.
Products are provided subject to the warranties, guarantees and consumer rights applicable to them under applicable law.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer protection or legal right that cannot lawfully be excluded or limited.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Mehrin Toys will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services.
However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms limits any statutory consumer rights or remedies that cannot legally be limited.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.
This provision does not apply to the extent that such liability cannot lawfully be imposed.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce it later.
These Terms, together with the policies referenced in them, constitute the agreement governing your use of our Services, subject to applicable law.
SECTION 21 — ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
We may transfer or assign our rights and obligations where permitted by law.
SECTION 22 — GOVERNING LAW AND JURISDICTION
These Terms and transactions between you and Mehrin Toys shall be governed by the laws applicable in India, subject to applicable consumer protection and other mandatory laws.
Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the place where Mehrin Toys is legally established, subject to applicable law.
SECTION 23 — HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated version will be posted on this page with the revised “Last updated” date.
You should periodically review this page for changes.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Mehrin Toys
Address: Ayikkarappadi, Kerala, India
Email: mehrintoys.official@gmail.com
Phone/WhatsApp: +91 94002 29803